After hundreds of focus groups and thousands of interviews with employees in a variety of industries, Gallup came up with the Q12, a 12-question survey that identifies strong feelings of employee engagement. Results from the survey show a strong correlation between high scores and superior job performance. Here are those 12 questions:

1. Do you know what is expected of you at work?
2. Do you have the materials and equipment you need to do your work right?
3. At work, do you have the opportunity to do what you do best every day?
4. In the last seven days, have you received recognition or praise for doing good work?
5. Does your supervisor, or someone at work, seem to care about you as a person?
6. Is there someone at work who encourages your development?
7. At work, do your opinions seem to count?
8. Does the mission/purpose of your company make you feel your job is important?
9. Are your associates (fellow employees) committed to doing quality work?
10.  Do you have a best friend at work?
11. In the last six months, has someone at work talked to you about your progress?
12. In the last year, have you had opportunities at work to learn and grow?

These are great questions and it makes sense that the correlation is strong between high scores and superior job performance.  If I take those 12 questions and translate them into how engaged is your team, I would suspect they would also have a strong correlatin between high scores and superior team performance:

1. Do you know what is expected of you from your team?
2. Do you have the materials and equipment you need to fully contribute to your team?
3. Within your team, do you have the opportunity to do what you do best every day?
4. In the last seven days, have you received recognition or praise for doing good work from another team member?
5. Does someone on your team, seem to care about you as a person?
6. Is there someone on your team who encourages your development?
7. Within your team, do your opinions seem to count?
8. Does the mission/purpose of your team make you feel your job is important?
9. Are your fellow team members committed to doing quality work?
10.  Do you have a good friend within the team?
11. In the last six months, has someone on your team talked to you about your progress?
12. In the last year, have you had opportunities at work to learn and grow?

Evaluate each of these questions for any team you are on and take action to fix if you answered no.

Lynn

Team Enthusiast